At SM Unified Solutions, we pride ourselves on delivering high quality, reliable telecommunications solutions tailored to meet the unique needs of our clients. With over 30 years of experience in the industry, we specialise in both onsite and hosted telephony systems, ensuring that businesses can communicate effectively and efficiently. Our dedicated team manages the entire process, from supply and installation to ongoing maintenance, to ensure that your telephony solutions run smoothly. We are proud to be recognised as Grandstream Professionals and NEC Professionals, among other certifications, enabling us to provide a diverse range of reliable telephony solutions.
Onsite Telephony Solutions
Our onsite telephony systems provide businesses with a robust and secure communication platform. These systems are physically located within your premises, offering numerous advantages that make them an ideal choice for many organisations:
Enhanced Control and Security: Onsite solutions allow businesses to maintain complete control over their telephony infrastructure. Sensitive data remains within the company's premises, reducing the risk of breaches associated with third-party hosted solutions.
Customisation and Scalability: With onsite systems, we can customise the configuration to suit specific operational needs. As your business grows, our onsite solutions can be easily scaled to accommodate increased demands without the limitations often associated with hosted systems.
Reliable Performance: Onsite telephony solutions offer superior reliability, particularly in areas with unstable internet connections. By relying on a dedicated network, businesses can avoid the interruptions and latency issues that may arise with hosted systems.
Immediate Support and Maintenance: We are readily available for onsite support, ensuring quick resolutions to any issues. This direct access to technical expertise minimises downtime and maximises productivity.
Hosted Telephony Solutions
While hosted telephony solutions have gained popularity in recent years, they come with certain limitations that businesses must consider:
Dependence on Internet Connectivity: Hosted solutions rely heavily on internet connections. In areas with weak or unreliable internet service, businesses may experience disruptions in communication, leading to frustration and loss of productivity.
Less Control Over Infrastructure: With hosted systems, the telephony infrastructure is managed by a third-party provider. This can lead to concerns about data security and compliance, as sensitive information is often stored offsite.
Limited Customisation: Hosted solutions may not offer the same level of customisation as onsite systems. As your business evolves, you might find that a hosted system cannot easily adapt to your changing needs.
Ongoing Subscription Costs: While the initial investment for hosted systems may be lower, the ongoing subscription fees can add up over time, making them less cost-effective in the long run compared to a well-maintained onsite solution.
In Conclusion
At SM Unified Solutions, we are committed to providing the best telephony solutions for your business. Our onsite telephony systems offer unparalleled control, security, and reliability, making them a superior choice for organisations that prioritize efficiency and performance. By choosing our onsite solutions, you invest not only in advanced technology but also in a partnership with a dedicated team that ensures your telephony needs are met now and in the future. Contact us today to learn more about how we can enhance your communication capabilities with our comprehensive onsite and hosted telephony solutions.
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Registered Office: 10 Spire Chase, Sudbury, Suffolk, CO10 1PZ. Registered in England & Wales with Company No: 15910310
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