Meet Our Experts: Pioneers of Unified Solutions
The Experts Behind Our Success
At SM Unified Solutions, our team is our greatest strength.
Comprising experts in telecommunications and technology, we are committed to delivering exceptional service and innovative solutions that meet our clients’ needs. From skilled engineers who design and implement advanced networking systems to dedicated professionals who ensure seamless unified solutions operations, every team member plays a vital role in our mission.
Get to know the people driving our success in Sudbury and across the UK, where expertise and commitment come together to create effective, tailored solutions for businesses of all sizes. Together, we are setting new standards in the unified solutions industry—helping our clients stay connected, secure, and competitive in an ever-evolving landscape.
If you’d like to join us, explore our current opportunities on our careers page.

Ryan Aspinall
Co-Founder & Technical Director
After completing an IT apprenticeship in 2016 and working within the education sector, I developed a strong foundation in IT and networking. It was during this time that I discovered my passion for technology. I then expanded my skills into software development, which I’ve applied at SM Unified Solutions to create our very own in-house dashboard and ticketing system. Since starting SM Unified Solutions, I have completed a large number of exams and courses, including Grandstream, 2N, Yealink, Paxton, Mitel, 3CX, Verkada, and more. I enjoy finding practical solutions through technology and helping our team deliver seamless services to our clients.

Steven Mitchell
Co-Founder & Technical Director
After completing an apprenticeship with Marconi Communications Ltd, I spent 10 years with the company, gaining extensive experience in telecommunications and technology. In 1994, I joined Philips BCS to implement the national code change on Sopho IS3000 PBXs installed nationwide, working with clients including the NHS, RBS, Cambridge, Nottingham, and Greenwich Universities, as well as up to 200 blue-chip companies.
In 2001, I launched my own company, becoming an alternative provider of services on the IS3000 range and taking on clients such as BHP Billiton, NHS Princess Alexandra Trust, Kent Fire and Rescue, and Wolverhampton Wanderers. I also contributed to high-profile projects including the construction of Sizewell B and the prototype development of the BAe 146-300 at British Aerospace.
I bring a wealth of hands-on expertise and technical knowledge to SM Unified Solutions, helping drive innovative, reliable solutions for our clients across the UK.
